Cutting Costs via Strategic Consolidation
Following the success of Phase 1, our client needed to pivot to cost takeout, prioritizing short-term projects to meet savings targets and gain a clearer understanding of their end-to-end cost to serve. West Monroe partnered with them to identify and execute high-impact cost reduction initiatives across three key workstreams: network optimization, performance diagnostic, and routing optimization. Using our AI-powered data analytics platform Alteryx and a network modeling tool, we built data-driven models to rapidly identify opportunities for fixed cost reduction while maintaining customer SLAs. Our efforts delivered $50 million in EBITDA improvement, an 18% cost reduction per unit, and $6 million in savings from improved master data, upskilling and site consolidation. By focusing on immediate savings while establishing long-term efficiencies, we positioned the client for sustained operational success.