Healthcare
Transforming Healthcare with Purpose and Precision
Cost, complexity, and innovation are colliding in healthcare. The opportunity: Move faster and deliver better outcomes at scale
Modernize your healthcare organization with purpose, not hype
From technology solutions to different care models, we help you answer: What actually works?
• Target critical areas like smarter care management and performance
• Modernize data to support better, faster decisions
• Implement technology that works in real-world settings
Our teams blend advisers with clinicians, physicians, and regulatory experts to bring practical solutions, not theoretical roadmaps.
Drive healthcare transformation from your starting point
No matter your starting point, we meet you there—with strategies grounded in operational reality and built for sustainable value:
• AI, data, and regulatory execution grounded in operations
• Care model and operating model redesign that scales
• Faster time to value—not long-term theory
• Expertise across the healthcare continuum
With a partner who has deep industry expertise across the healthcare continuum, you can modernize with confidence and momentum.
What Our Healthcare Clients Say
Who we work with in Healthcare
Health Plans
Grow membership and deepened member engagement. Align operations, data, and experience to improve outcomes and stay competitive in a rapidly evolving market.
Dental & Voluntary Benefits
Expand services and strengthen network performance. Adapt quickly to changing demand—while improving access, competitiveness, and long-term growth.
Private Equity & PE-Backed Healthcare
Accelerate value across your healthcare portfolio. Move quickly on integration, performance improvement, and AI-enabled growth across the value chain. We help you execute from diligence through exit.
Hospitals & Health Systems
Deliver exceptional patient experiences while building a more engaged, efficient workforce. Get more value from your technology investments and translate them into measurable performance.
How we can help in Healthcare
Growth Strategy & Innovation
Grow with products and experiences built to compete. Turn market insight into action—launch new offerings, optimize portfolios, and align product, marketing, and sales to increase share, improve profitability, and deepen engagement.
Care Model & Performance Transformation
Improve care delivery while strengthening financial performance. Advance value-based care, optimize networks and prior authorization, and improve STARs performance—driving better outcomes and lower costs.
Operational Efficiency & Scale
Reduce cost and improve performance. Modernize claims, streamline processes, and redesign operating models—improving efficiency, accuracy, and member experience at scale.
Technology & Data Modernization
Build the digital foundation for what’s next. Modernize data and cloud platforms, reduce technical debt, and integrate AI—creating a scalable, secure environment that supports performance and growth.
Client Results: Healthcare
AI-powered data migration achieves 75% savings
A multi-state healthcare payer needed to migrate 1,300 reports—but outdated manual processes made that a challenge. We brought in Intellio® Hopper and used it to replace inefficiency with automation and deliver a repeatable model for future migrations.
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Accelerated EMR rollout drives digital workforce adoption
Facing a tight regulatory deadline, a $2B home care provider accelerated its shift from paper workflows to a new EMR, reaching 95% caregiver mobile adoption.
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Optimizing a healthcare provider’s IT strategy saves $400M+
A healthcare provider needed to reduce IT costs and optimize its talent strategy. We stepped in to reframe their IT operating model, uncovering savings opportunities across four key pillars.
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$2.5M savings through data platform overhaul
A rapidly growing health plan needed a scalable data platform. We collaborated with them to build a cloud-based solution using Databricks, improving data governance, consolidating analytics, and enabling AI use cases.
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Increasing online bookings by 2.5 times for MyEyeDr.
Facing challenges with its third-party scheduling system, MyEyeDr. needed a solution. They turned to West Monroe to co-create a custom, human-centered scheduling platform that would enhance patient experience and offer deeper insight into scheduling behavior.
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